Terms and Conditions

Assistify Coaching · Last updated: 5 August 2026

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Please read these Terms and Conditions carefully before using Our Service.

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Interpretation and Definitions

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Interpretation

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

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For the purposes of these Terms and Conditions:

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• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Assistify Coaching, operated by Coach Assist SRL, Str XXI, nr 12, Sag, Timiș, 307395, Romania.

• Country refers to: Romania.

• Content means any text, images, audio, video, worksheets, downloads, reports, templates, and other material made available through the Service.

• Business Systems means the systems and accounts You control that may be accessed by Us in the course of delivering the Service — including, without limitation, Your email inbox, CRM, scheduling tools, content platforms, and social media accounts.

• Independent Contractors means the individuals engaged by the Company — including Your Operations Lead and members of the Delivery Team — to help deliver the Service. Independent Contractors are engaged by the Company on a contractor basis and are not Your employees or agents, and are not employees of the Company.

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Service refers to the Website, and to the Operations Audit, Core Operations Retainer, Full Operations Partner, and any related services We provide.

• Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.

• Website refers to Assistify Coaching, accessible from assistifycoaching.com.

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Acknowledgment

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These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

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By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

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You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

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Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

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Agency Services and No Guaranteed Results

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The Service, including the Operations Audit, Core Operations Retainer, Full Operations Partner, and any related Content, is provided for business operations support, planning and delivery purposes. It is not a substitute for professional legal, tax, accounting, financial, or HR advice. You should seek the advice of a qualified professional for questions in those areas, and You should never disregard or delay seeking such advice because of something You have read or received through the Service.

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The Operations Lead and the members of the Delivery Team who perform work on Your account are Independent Contractors engaged by the Company. They are not Your employees or agents, and they are not employees of the Company. The Company remains responsible to You for the delivery and confidentiality of their work under these Terms.

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You are solely responsible for the business decisions You make in connection with the Service. We do not guarantee any specific result, revenue, or growth outcome, as results depend on many factors outside Our control, including Your own business, market, effort, and the accuracy and completeness of the information and access You provide Us.

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Access to Your Business Systems and Confidentiality

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Delivering the Service may require access to Your Business Systems. We and Our Independent Contractors will only access what is reasonably necessary to deliver the Service You have engaged Us for.

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Your Business Systems, and any data or content contained within them, remain Your property. We claim no ownership over Your Business Systems or the data within them.

We and Our Independent Contractors will keep confidential any non-public business information We encounter through this access, will use it only to deliver the Service, and will not disclose it to third parties except as necessary to deliver the Service (for example, between the Company and its Independent Contractors) or as required by law. Independent Contractors performing the Service are bound by confidentiality obligations at least equivalent to those in this section.

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Where the Company processes personal data contained in Your Business Systems on Your behalf in order to deliver the Service, the Company acts as a data processor under applicable data protection law, including the GDPR, and will process such data only on Your documented instructions and in accordance with this section. A separate data processing agreement is available on request.

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You are responsible for granting access to Your Business Systems appropriately, and for promptly revoking any access We or Our Independent Contractors no longer need, including on termination of Your engagement with Us.

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Intellectual Property

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The Service and its original Content (excluding Content provided by You or prepared specifically for You), features and functionality are and will remain the exclusive property of the Company and its licensors. This includes, without limitation, all text, graphics, logos, images, templates, frameworks, processes, and the overall design and arrangement of the Service. The Service is protected by copyright, trademark and other laws of both the Country and foreign countries.

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Deliverables prepared specifically for Your business under a paid engagement — such as Your Operations Audit report, written plans, or sprint plans — are provided to You to keep and use in Your own business. Where such a deliverable includes any of the Company's own pre-existing templates, systems or frameworks, Your licence to that underlying material is for Your own internal business use only, and does not extend to resale, sublicensing, or public redistribution of the template or framework itself.

Your own pre-existing content, brand assets, and business data remain Your property at all times.

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Our trademarks and trade dress may not be used in connection with any product or service without Our prior written consent.

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User Accounts

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If the Service allows You to create an account, You are responsible for safeguarding Your login credentials and for any activity that occurs under Your account. You agree to provide accurate and complete information and to keep it up to date. You must notify Us immediately of any unauthorised use of Your account. We are not liable for any loss arising from Your failure to keep Your credentials secure.

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Acceptable Use

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You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Service by, anyone else. In particular, You agree not to:

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• use the Service in any way that breaches any applicable local, national or international law or regulation;

• transmit any unlawful, harassing, defamatory, abusive, threatening or otherwise objectionable material;

• attempt to gain unauthorised access to the Service, its servers, or any system or network connected to it;

• introduce viruses, trojans, worms or other material that is malicious or technologically harmful; or

• use the Service to send, knowingly receive, upload or reuse material that does not comply with these Terms.

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We reserve the right to restrict or terminate access for any conduct that We reasonably consider to be in breach of these Terms.

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Payments, Retainers and Cancellation

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If You purchase the Operations Audit, a retainer, or any other product or service through the Service, You agree to provide current, complete and accurate purchase and payment information and to pay all amounts due at the rates set out on Our Services page, or otherwise agreed with You in writing, at the time of booking or engagement. We may use third-party payment processors, and Your purchase may also be subject to their terms.

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The Operations Audit fee is due in full to confirm Your booking. Because the Audit is delivered as a scheduled 1:1 session followed by a written report, fees already paid are non-refundable once the session has taken place, though We are happy to reschedule with reasonable notice.

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The Core Operations Retainer and the Full Operations Partner are billed monthly in advance and carry a minimum initial term of three (3) months from Your start date. After the minimum term, the retainer continues on a month-to-month basis until cancelled. Either party may cancel with thirty (30) days' written notice (email is sufficient) before the next billing date; You remain responsible for fees due during the notice period.

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Add-on work — such as extra content, new lead magnets or funnels, or launches — is scoped and quoted separately before work begins, and billed according to the agreed quote.

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Prices are subject to change for future terms or renewals with reasonable notice. Agreed pricing during an active minimum term or notice period will not increase without Your consent.

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Where required by law, EU consumers may have a statutory right of withdrawal for certain purchases — see the "For European Union (EU) Users" section below.

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Links to Other Websites

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Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

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The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

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We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

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Termination

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We may terminate or suspend Your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

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We may also terminate an active engagement — including a retainer — for material breach of these Terms, non-payment, or conduct towards Us or Our Independent Contractors that is abusive or unsafe, subject to fees already due for work performed or committed prior to termination.

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Upon termination, Your right to use the Service will cease immediately, and You are responsible for promptly revoking any access We or Our Independent Contractors held to Your Business Systems.

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Limitation of Liability

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Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms, and Your exclusive remedy for all of the foregoing, shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

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To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

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Some states and jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In those states and jurisdictions, each party's liability will be limited to the greatest extent permitted by law. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or Your statutory rights as a consumer.

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"AS IS" and "AS AVAILABLE" Disclaimer

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The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

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Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

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Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

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Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

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Governing Law

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The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

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Disputes Resolution

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If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

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For European Union (EU) Users

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If You are a consumer resident in the European Union, You will benefit from any mandatory provisions of the law of the country in which You are resident, and nothing in these Terms affects Your rights as a consumer to rely on those mandatory provisions. Depending on the product or service, You may also have a statutory right of withdrawal.

Please note that the European Commission's Online Dispute Resolution (ODR) platform was permanently discontinued on 20 July 2025. If You have a complaint that You cannot resolve with Us directly, You may be able to use a national alternative dispute resolution (ADR) body in Your country of residence.

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United States Legal Compliance

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You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

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Severability and Waiver

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Severability

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If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

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Waiver

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Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

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Translation Interpretation

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These Terms and Conditions may have been translated if We have made them available to You on Our Service. You agree that the original English text shall prevail in the case of a dispute.

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Changes to These Terms and Conditions

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We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

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By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.

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Contact Us

If You have any questions about these Terms and Conditions, You can contact Us:

• By email: ioana.luca@assistifycoaching.com

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